Privacy Policy - Alpine Skids LLC

Alpine Skids LLC (“Alpine,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains the types of information we may collect when you visit our website, purchase our products, contact us, or otherwise interact with Alpine, and how we may use and protect that information.

Information We Collect

Depending on how you interact with Alpine, we may collect information including:

Contact information, such as your name, company name, billing or shipping address, email address, and telephone number.
Order and transaction information, including products purchased, order history, shipping information, and payment-related information.
Communications, including inquiries, quote requests, emails, feedback, product reviews, and other information you choose to provide.
Website and device information, such as IP address, browser type, device information, pages visited, referring pages, and information about how you interact with our website.
Other information you voluntarily provide to us.

Payment information may be processed by third-party payment processors. Alpine does not necessarily receive or store complete credit or debit card information when payments are processed through third-party payment services.

How We Collect Information

We may collect information directly from you when you:

Purchase or inquire about a product;
Request a quote;
Submit a website form;
Contact us by email, telephone, or other means;
Subscribe to communications;
Provide feedback or a product review; or
Otherwise voluntarily provide information to Alpine.

Certain technical information may also be collected automatically through cookies, analytics tools, server logs, and similar technologies when you use our website.

How We Use Information

We may use personal information to:

Process and fulfill orders and transactions;
Respond to inquiries and provide quotes;
Provide customer service and technical support;
Communicate regarding orders, products, services, or account matters;
Improve our website, products, services, and customer experience;
Maintain the security and functionality of our website;
Send marketing or promotional communications where permitted by law;
Detect or prevent fraud, misuse, or security incidents;
Maintain appropriate business and transaction records; and
Comply with applicable laws, regulations, legal processes, and contractual obligations.

How We Share Information

Alpine does not sell personal information for monetary consideration.

We may disclose personal information to third parties when reasonably necessary to operate our business, including website hosting providers, payment processors, shipping carriers, technology providers, analytics providers, professional advisors, and other service providers that perform services on our behalf.

We may also disclose information when required by law, legal process, court order, or governmental authority; to enforce our agreements or protect our legal rights; or in connection with a merger, acquisition, financing, sale of assets, or other business transaction.

Payment Security

Payments made through our website may be processed by third-party payment processors and payment gateways. These providers maintain their own security and privacy practices.

Where applicable, payment processors may operate in accordance with Payment Card Industry Data Security Standard (PCI DSS) requirements. Alpine does not guarantee the security or practices of independent third-party providers.

Cookies & Analytics

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, measure performance, and improve the customer experience.

Some cookies and technologies may be provided by third-party service providers. Depending on your location and applicable law, you may have the ability to manage certain cookie preferences through your browser or website settings.

Communications

We may contact you regarding orders, quote requests, customer service matters, product information, account matters, or other business-related communications.

Where permitted by law, we may also send promotional or marketing communications. You may unsubscribe from marketing emails by using the unsubscribe instructions provided in those communications or by contacting us.

Data Security

Alpine uses reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure, and Alpine cannot guarantee the absolute security of information transmitted or stored electronically.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce agreements.

Your Privacy Choices & Rights

Depending on where you reside and applicable law, you may have certain rights regarding your personal information, which may include the right to request access to, correction of, or deletion of certain personal information.

You may contact Alpine regarding a privacy request at:

contact@alpineskids.com

We may need to verify your identity before completing certain requests and may retain information where permitted or required by law.

Third-Party Websites

Our website may contain links to third-party websites. Alpine is not responsible for the privacy, security, content, or practices of websites operated by third parties. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our website and products are intended for businesses and adults and are not directed toward children under 13. We do not knowingly collect personal information from children under 13 through our website.

Changes to This Privacy Policy

Alpine may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or other circumstances.

Any revised policy will be posted on this page with an updated “Last Updated” date. Your continued use of the website following an update is subject to the revised Privacy Policy.

Questions and your contact information:

If you have questions about this Privacy Policy or how Alpine handles personal information, please contact: contact@alpineskids.com